1. Introduction
WordPress Command Center ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1. Account Information:
- Name and email address
- Account credentials
- Organization information
- Payment information (if applicable)
2.2. Website Data:
- WordPress version and configuration
- Plugin and theme information
- Performance metrics
- Site health data
- Website screenshots
2.3. Client Information:
- Client contact details
- Client organization information
- Communication preferences
3. How We Use Your Information
3.1. Primary Uses:
- Providing and maintaining the Service
- Monitoring website performance and health
- Sending automated update reports
- Managing plugin and core updates
- Facilitating client communications
3.2. Secondary Uses:
- Service improvement and optimization
- Technical issue resolution
- Security and fraud prevention
- Analytics and feature development
4. Data Storage and Security
- All data is stored securely using Firebase infrastructure
- Data is encrypted during transmission using SSL/TLS
- Access to data is strictly controlled and monitored
- Regular security audits and updates are performed
5. Third-Party Services
We use the following third-party services:
- Firebase for data storage and authentication
- Google Lighthouse for performance analysis
- Postmark for email delivery
- GitHub for repository management
Each service has its own privacy policy and data handling practices.
6. Data Retention
- Account data is retained while your account is active
- Website monitoring data is retained for 12 months
- Performance reports are stored for 6 months
- You can request data deletion at any time
7. Your Rights
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt-out of communications
8. Cookie Policy
We use cookies for:
- Authentication and session management
- User preferences and settings
- Analytics and performance monitoring
- Service functionality
9. Contact Us
For privacy-related questions or concerns:
Email: admin@wp-command.com
10. Updates to This Policy
- We may update this policy periodically
- Changes will be posted on this page
- Significant changes will be notified via email
- Continued use of the Service constitutes acceptance of changes